Jumpchart Help

Account Features Overview

From your account page, you can manage your profile, adjust your billing and plan details, access past receipts and even personalize your account.

Your Personal Profile

Here you can update your profile information, including your name, password, email address, time zone, and email notification preferences. Hop right over to Gravator to manage your avatar!

Plans and Billing

See which plans are available, which one you’re on now, and adjust your billing interval preferences (monthly or yearly).

Account Details

Here you can set your account name, and adjust the custom URL – which is great if you’re collaborating with clients on projects.


The receipts section of your account page shows you your billing history. You can download any receipt you need right from the page.

Still stuck? Shoot us an email and we'll do our best to help.Contact Support